Privacy Policy

Last Updated: November 22, 2025

A+ Cleaning Services (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you:

  • Visit our website newcleanings.com or any related pages;
  • Fill out our online forms or booking requests;
  • Interact with our ads on platforms such as Facebook, Instagram, Google, Yelp, and others;
  • Communicate with us by phone, text message, email, or social media.

By using our website or providing your information to us, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

A+ Cleaning Services is a residential house cleaning company serving Parker, Broomfield, and surrounding areas in Colorado. We provide recurring housekeeping, deep cleaning, move-in/move-out cleans, and related home cleaning services.

If you have any questions about this Privacy Policy, you can contact us at:

A+ Cleaning Services
Phone: 720-492-4781
Website: https://newcleanings.com
Email: info@newcleanings.com (example – update if needed)

2. Information We Collect

We collect information that you voluntarily provide to us, as well as certain data automatically collected when you use our website.

2.1 Information You Provide Directly

  • Contact Information: Name, email address, phone number, and sometimes your address or service area.
  • Service Details: Information about your home (such as number of bedrooms/bathrooms, approximate size, service frequency, type of cleaning requested, special instructions).
  • Communication Content: Messages you send through contact forms, social media, email, text, or phone calls.
  • Payment Information: When you pay for services, your payment details are processed securely by third-party providers such as Stripe or other payment processors. We do not store your full credit card number on our servers.

2.2 Information Collected Automatically

When you visit our website, we and our third-party service providers may automatically collect:

  • Usage Data: Pages visited, time spent on pages, clicks, referring/exit pages, and other website interaction information.
  • Device & Browser Information: IP address, browser type, operating system, device type, and similar technical details.
  • Cookies & Tracking Technologies: Cookies, pixels, and similar technologies used for analytics, advertising, and site functionality (see Section 5 below).

3. How We Use Your Information

We use the information we collect for purposes including:

  • Providing Services: Scheduling and performing your cleanings, managing your bookings, sending reminders, and handling customer service requests.
  • Estimating & Quoting: Providing price estimates, recommendations, and follow-up communications regarding requested services.
  • Communication: Responding to your messages, sending confirmations, updates, service reminders, and important notices.
  • Marketing & Advertising: Sending promotional emails or text messages (where permitted), showing relevant ads on platforms like Facebook, Instagram, Google, and other ad networks.
  • Analytics & Improvements: Understanding how visitors use our website so we can improve performance, user experience, and our services.
  • Legal & Security: Preventing fraud, protecting our rights and the safety of our customers, and complying with applicable laws and regulations.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

4.1 Service Providers

We work with trusted third-party companies that help us operate our business, including:

  • Scheduling and CRM tools (for example: online booking and customer management platforms);
  • Payment processors (such as Stripe or similar services);
  • Marketing and advertising platforms (such as Facebook/Meta, Google, Yelp, email and SMS providers);
  • Website hosting, analytics, and security providers.

These service providers are given access to the information they need to perform their services and are expected to protect it and use it only for that purpose.

4.2 Legal Requirements and Protection

We may disclose your information if required to do so by law or in response to valid legal requests, or when necessary to:

  • Protect our rights, property, or safety;
  • Protect the rights, property, or safety of our customers or others;
  • Investigate or prevent fraud or other unlawful activity.

4.3 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or similar business transaction, your information may be transferred as part of that transaction, subject to the commitments in this Privacy Policy.

5. Cookies, Pixels, and Tracking Technologies

We use cookies, pixels, and similar technologies to operate our website and support our advertising and analytics activities. These technologies help us:

  • Remember your preferences and settings;
  • Understand how visitors use our website;
  • Measure the effectiveness of our marketing campaigns;
  • Show relevant ads to people who have visited our website (“retargeting”).

We may use tools such as Google Analytics and Facebook/Meta Pixel to collect and analyze usage data. These tools may set their own cookies and collect information about your use of our site and other websites over time.

You can adjust your browser settings to refuse or limit cookies. However, some features of the website may not function properly without cookies.

6. Email and SMS Marketing

If you provide your contact information, we may use it to send you:

  • Service confirmations and reminders;
  • Follow-ups after cleanings or quotes;
  • Promotions, special offers, and updates about our services.

We only send marketing emails or text messages where permitted by law and, when required, with your consent.

How to Opt Out:
You can opt out of promotional emails by clicking the “unsubscribe” link in the email.
You can opt out of promotional text messages by replying “STOP” to any SMS from us.

Even if you opt out of marketing messages, we may still contact you with important service-related information (for example, appointment confirmations or schedule changes).

7. Data Security

We take reasonable physical, technical, and administrative measures to help protect your information from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Data Retention

We retain your information for as long as necessary to:

  • Provide you with requested services;
  • Maintain business records and comply with legal obligations;
  • Resolve disputes and enforce our agreements.

When information is no longer needed, we will delete it or take steps to properly de-identify it, where feasible.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you;
  • Request corrections to inaccurate or incomplete information;
  • Request deletion of your information, subject to certain exceptions;
  • Opt out of receiving marketing communications.

To exercise any of these rights (or to ask questions about your data), please contact us at hello@newcleanings.com or call 720-492-4781.

If you are located in a region with specific privacy laws (for example, certain U.S. states or countries), you may have additional rights. We will make reasonable efforts to honor applicable legal requirements.

10. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can delete it where appropriate.

11. Third-Party Links

Our website may contain links to other websites or services that are not operated by us. We are not responsible for the content or privacy practices of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. International Visitors

Our business is based in the United States, and our services are primarily intended for customers in Colorado. If you access our website from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States or other countries where our service providers are located.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of our website or services after changes are posted means you accept those changes.

14. How to Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

A+ Cleaning Services
Phone: 720-492-4781
Website: https://newcleanings.com
Email: hello@newcleanings.com